Shipping policy
Shipping Policy
Effective Date: [01/04/2026]
Welcome to Ashi Electronics. We are committed to delivering your orders safely, securely, and on time. This Shipping Policy explains our shipping methods, delivery timelines, charges, and related terms.
1. Shipping Locations
Ashi Electronics currently delivers orders across India. Delivery availability may depend on the serviceability of your PIN code.
We currently do not ship to locations outside India unless specifically mentioned on our website.
2. Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on Sundays, public holidays, or during special sales may require additional processing time.
Once your order has been shipped, you will receive a confirmation message or email containing tracking information, where available.
3. Delivery Time
Estimated delivery time is generally 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Remote and non-serviceable areas may require additional delivery time.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Ashi Electronics may offer free shipping on selected products or orders above a specified value. Any applicable offer will be clearly displayed on the website.
5. Order Tracking
After dispatch, customers may receive a tracking number through email, SMS, WhatsApp, or other available communication methods.
Customers can use the tracking information provided to monitor their shipment status.
6. Delayed or Lost Orders
If your order is delayed beyond the estimated delivery period, please contact our customer support team.
If a shipment is confirmed as lost by the courier, Ashi Electronics will investigate the matter and, where appropriate, arrange a replacement or refund according to our applicable policies.
7. Incorrect Address
Customers are responsible for providing an accurate and complete shipping address, including the correct PIN code and contact number.
If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
8. Damaged Packages
Please inspect your package when it arrives. If the package appears damaged or tampered with, please document the condition and contact us as soon as possible.
For damaged, defective, wrong, or missing products, please refer to our Return & Refund Policy and contact customer support with photographs/videos and your order details.
9. Delivery Attempts
Our courier partners may make multiple delivery attempts. Please ensure that someone is available to receive the package.
If delivery fails because the recipient is unavailable or refuses the shipment, additional charges or restrictions may apply to re-delivery.
10. Contact Us
For questions regarding shipping or your order, please contact:
Ashi Electronics
Email: ashiretailggn@gmail.com
Phone/WhatsApp: 9654502991
Address: Khasra No. 2017, Opp. Bisleri, Near Atul Kataria Chowk, Sukhrali Enclave, Sector 17, Gurugram, Haryana 122007
We aim to respond to customer queries as quickly as possible.
Ashi Electronics reserves the right to update this Shipping Policy when necessary. Any changes will be published on this page.